Wedding Invitations - Thank you Andrea!
on Mar 12, 2015
I have to say that I am extremely pleased with Magnet Street. When I first placed my order, Gina was extremely helpful and patient when it came to the changes I wanted for my invitation design and wording. I paid the additional fee to have the envelopes preaddressed in green font.
When I mailed the envelopes out to my guests, several of them did not get delivered due to the fact that the ink had rubbed off and smeared. I tried to do some research, reading through reviews to see this was a reoccurring problem with their printing but found nothing.
I reached out to Magnet Street to let them know what happened and asked to have new envelopes and invitations printed for the ones that were never delivered. Andrea was SO helpful. She agreed that they would send me new invitations and recommended printing them in black ink to ensure that there would not be a problem with the ink rubbing off. They rushed the process and shipping and I received my new invitations 8 days after my initial report of the problem.
I cannot say enough how nice Andrea was! I was discouraged that my invitations were not received but was put at ease after working with her.