Rated 5 out of 5 by 3
Rated 5 out of 5
by JonS609 Excellent Service, Quality and Design!
I needed help designing a custom magnetic invite for a company event. With only a general idea in mind, MagnetStreet helped put together and amazing look & design. Having waited too long to submit my order, I also needed them quickly. I had the first design in 1-day and the whole order took less than 1-week to complete.
Great Job, MagnetStreet! I highly recommend their products to anyone looking for a quality piece at a fair price.
June 14, 2013
Rated 5 out of 5 Great customer service for MY mistake
First- they were awesome about communication with customizing, taking my changes, and giving me a new proof. All within 24 hours. During the "production phase" I changed my venue, and therefore info on the Save the Date was inaccurate. Instead of charging me to do the whole thing over, Katie (the lady I dealt with) told me they'd do a rerun for $10 (including shipping). They were able to remove the inaccurate info, reship, and I had the new ones about 10 days later. AWESOME.
The even better part was that I dealt with ONE person through the whole thing. Katie sent me the proof, I emailed her back, we chatted on the phone, then she handled the rerun.
This is seriously the best customer service experience I have ever had. I probably would have gotten my invitations somewhere else, but now knowing how well they treated my tiny order, I feel confident they'd do an even better job with my invites. Sold!
May 15, 2013
Rated 5 out of 5 by Track21 Fanastic, wonderful save the date magnet
I was absolutely pleased with my save the date magnet. Customer service was very helpful with all of my questions and were very pleasant to work with. I was designing mine with a combination of designs and I found everyone very accommodating to my needs. My final product was beautiful and I am really happy with how it turned out. Thank you magnet street for all of your help!
November 30, 2011