Proofs

• Will I receive a proof before you print my product?
• Can I receive my proof via fax?
• Can I receive my proof via email?
• When can I expect a proof?
• How do I make changes to my proof?
• Are the colors on my proof exactly like my magnet or card?
• Can I talk to the designer?
• Is there a charge to receive a proof?

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  Will I receive a proof before you print my product?

  Yes, you will receive your proof within 3 business days after your order is complete. We require you to approve your proof before your custom magnets or cards are printed.
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  Can I receive my proof via fax?

  Yes, but only if you placed your order via a paper order form and requested a faxed proof. However, we strongly recommend an emailed proof, as it gives the most accurate display of your layout and allows you to check for color and clarity.

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  Can I receive my proof via email?

  Yes. We'll send you a link to a PDF (.pdf) file, which you can view using the Adobe Acrobat Reader. If you do not already have the Reader, you can download it here for free. Make sure you view your proof at actual size or 100% and print it out to have the most accurate display of the layout.
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  When can I expect a proof?

  Your proof will be emailed (or faxed if requested) within 3 business days. For emailed proofs, if you have not received your proof in that time, check your spam mail folder.
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  How do I make changes to my proof?

  To make changes or to approve your proof, simply reply to the emailed proof, call 800.438.3210, or fax your changes/approval to 630.653.5125. If you request any changes, our designers will make your changes and send you a revised proof.
  

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  Are the colors on my proof exactly like my magnet?

  Because of the different settings on computer monitors, and the difference between computer colors and 4-color printed colors, the colors on your proof are not an exact representation of the colors to be printed on your magnet.
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  Can I talk to the designer?

  Our team of Customer Service Specialists will work with you on any changes or design questions, and communicate those to the designers for you.
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  Is there a charge to receive a proof?

  No. There is no additional charge for your proof. We will correct errors and omissions without charge if noted on your first proof. There will be a $25 charge for additional changes after that. Please attempt to make all changes at one time. The $25 charge will also apply to a change of layout after your proof has been created.