Visit our Upload Your Artwork section.
Enter your contact information so that we can
match your uploaded files with your order or follow-up with
you to get your order or clarification if needed.
Do you have company logos on file (for sponsors)?
We have many company logos on file. Check them out in the
Browse Artwork section to see
if we have the one you're looking for. If not, you can mail a high-quality version of the logo for scanning, or
send it to us here.
Yes. Send your file through our website.
See our Graphic Standards to make
sure your artwork is set up correctly, OR send us a hard copy to be
scanned.
Can I upload files of any size to the website?
Yes, you may upload files of any size to our website. If you have problems, it could be due to an
unacceptable file type (see our graphic
standards),
your internet connection "timed-out", or your internet service provider has a limit on size of files it will handle.
If your file is large, you can try compressing
the file to reduce the file size. After you compress your file, try to
send it again.
My file wouldn't upload, why not?
It could be due to an
unacceptable file type (see our graphic
standards),
your internet connection "timed-out", or your internet service provider has a limit on size of files it will handle
(You may upload files of any size to our website.).
If your file is large, you can try compressing
the file to reduce the file size. After you compress your file, try to
send it again.
No. Because of the high volume of files that we receive, we ask that you
send photos
or logos to us via our website instead of emailing them. This allows us to
match your artwork with your order, and to follow up
with you if any clarification is needed.
Can someone else send my artwork?
Yes. Your photographer, artist, or assistant can upload your artwork for you. Please provide them with our
graphic specifications. Have them send the file(s)
to our website under your name.
If you would like us to contact them regarding problems with the file, make note of that in the comments section,
and provide a phone number and email address.
How do I know if you received my upload?
You will see a "received for review" or "upload failed" message after you upload your file.
The former means that we have received your file, and it is in the process of being checked for quality.
If your file is high-quality, it will be usable on your magnet and you will receive a proof
within 2-3 business days. If your file is low-quality or is unusable for any other reason for your magnet,
we will contact you to discuss options.
No. Web graphics, due to their low resolution, are not designed for printing purposes. A web image will result in a fuzzy,
pixilated image when printed even though they may look fine on a computer screen. This is true of any .gif or .bmp
file. Refer to our
Graphic Standards if you have questions.
Why do you want me to mail an original photo?
We cannot assume responsibility for the quality or color of photos or logos that are submitted electronically,
or sent on CD. If you mail an actual photo, we will scan it on our high-quality drum scanner and guarantee an
industry match to your original.
Where should I mail my photo?
MagnetStreet
3890 Pheasant Ridge Drive NE, Suite 190
Blaine, MN 55449
Please be sure to write your name and order number on the back of your photo either with a felt tipped pen
(ball point pens leave marks) or attach a post-it note.
If you need your photo returned, include a self-addressed, stamped envelope with your photo.
Will you return my photo?
Yes. Just include a self-addressed, stamped envelope with your photo and we will return it to you.
I have used this photo with another company. Will you accept it?
Not necessarily. We have very high graphic standards because we want you to be pleased with your product.
When you submit a photo or logo, our graphics department will check the quality and let you know
if there are any problems or concerns.
Can you crop my photo so it is cut out from the background?
Generally, yes. Certain hairstyles, however, are not well-suited for silhouette style cut-outs.
Smooth hairlines work the best. There is a one-time $25 setup fee for a silhouette-style photo.
Learn what's new!
