MagnetStreet's Order Process
Can I get a sample of your magnets?
Yes! We're happy to send you our FREE sample magnet package. The sample magnet will not have your baby's name or photo imprinted
Order your sample kit now! * Sorry, we are not shipping FREE samples to Canada.
When can I expect my FREE sample package?
Your FREE baby magnet package will be sent in 8 to 10 business days from the
time your request was submitted. Order your sample kit now!
*Sorry, we are not shipping FREE samples to Canada.
Can I request specific samples in my FREE sample package?
You can request one specific sample in your FREE sample package. The sample will not have your baby's name
or photo imprinted. If you want a sample that we do not have in stock, we will try to enclose a design similar
to the one you have requested. Order your sample kit now!
*Sorry, we are not shipping FREE samples to Canada.
Will I receive a proof before you print my magnets?
Yes, we require you to approve a proof before your magnets are printed. You will receive your
color proof via email, within 3 business days unless otherwise stated on your confirmation email after your order is completed
(defined as all photos and other artwork have been approved by our graphics department and
payment has been received). Make sure you view your proof at actual size or 100%, and print
it out as well, to have the most accurate display of the layout.
How soon can I receive my magnets?
Generally, you will receive a proof within within 3 business days unless otherwise stated on your confirmation email. Your product will be shipped within
within 10 business days after the date of your proof approval. UPS Ground shipping takes 1 to 5 business days.
Click here for details on shipping to your location.
Can I rush my order?
There is no guarantee of fulfilling rush orders. Please call our office at 800.788.8633 if you need one or more rush options.
We can rush your proof for a charge of $25. Your rushed proof will be sent the next business day from when your order is received.
You can also upgrade your shipping from UPS Ground to Next Day Air, 2nd Day Air, or 3 Day Select.
These upgraded shipping options may be selected in the online ordering process.
Production time cannot be rushed.
What is your cancellation policy?
If you need to cancel your order for any reason, please contact us. You will be required to pay for all work completed until the time of cancellation (i.e. photo scan, proof design, etc.). Unless NO work has been done, the minimum charge is $35.
Do you ship to other countries?
At this time, we ship only to the United States and Canada.
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