MagnetStreet's Order Process
1. Select Your Design
Choose your favorite birth announcement,
baptism invitation, or
adoption announcements
from our vast selection. Most are available in linen paper or as a magnet!
2. Place Your Order
Order online by clicking on the image of the design you want, select your desired quantity, and clicking "add to cart."
You may also print an order form from the website. Once you have
the order form filled out, you can fax it or mail it. Our friendly Customer Care staff would also love to take
your order over the phone.
.
3. Proof
This section applies to those orders that used the imprint form for personalization.
(Products personalized using the Design Studio will not receive a proof because review
and approval were part of the design process. If you did not include any special design instructions,
skip to step 5.)
Once your order is completed (photos and/or other artwork are approved by our graphic department and payment
is received), you will receive an emailed proof within 3 business days. Please be sure to view your PDF proof at 100% (actual
size), and print it as well, to have the most accurate display.
4. Proof Revisions/Approval
You must approve your design in order to print. If you receive an emailed proof, simply reply to the emailed proof with
your approval. You may make revisions to your proof at no charge if you would like to. You may rush
your proof turn around time to receive it within 24 hours for a $25 fee.
5. Product Printing
Production time is 7 business days from the date of your approval.
6. Product Shipment
You will receive an email with UPS tracking info when
we ship your order. View a map of estimated shipping
times. You may upgrade your UPS shipping during your order process. Upgrading shipping will only change
the time-in-transit, not the production time. No shipments are made on major holidays.
7. You Receive Your Product!
Your order arrives and you can share your Birth Announcements with family and friends!
Can I get a sample of your birth announcements?
Absolutely! We would love to send you a free sample package.
Samples will not have your baby's name, photo, or other info but will simply be an example for you to see. Request a
linen or
magnet birth announcement,
baptism invitation, or
adoption announcement. If we do not have your requested
sample available to send, we will try to select one similar to it. Please allow 5-7 business days for your free sample
package to arrive. (At this time, we ship free samples only to the United States).
Will I get a proof?
If you ordered products using the Design Studio and did not include any special
design instructions, you will not receive an email proof for approval. You have already reviewed and
approved your design as part of the design process.
If you added special design instructions, our designers will make the changes you requested and email
you a proof for your final approval.
For all other orders using the traditional imprint form, you will receive an email proof for approval.
After your order is complete (photos and/or other artwork are approved by our graphic department and
payment is received) and before your product is printed, we will email you a PDF color proof
within 3 business days. Your approval is required before we will send your order to print.
Please be sure to view your PDF proof at 100% (actual size) and print it in order to have the most
accurate display.
How soon will I receive my order?
Once you approve your product (online or via email), production is completed within
7 business days (no shipments are made on major holidays). UPS shipping can vary between 1-5 business days depending on your location. You may upgrade your UPS
shipping during your order process. Upgrading shipping will only change the time-in-transit, not the production time.
View a map of estimated shipping times.
Can I rush my order?
If you did not use the Design Studio, you may rush your proof to receive it within 24 hours for a $25 fee. You may upgrade your UPS
shipping during your order process. Upgraded shipping will only change the time-in-transit, not the production time.
View a map of estimated shipping times (be aware that no shipments are made on major holidays).
Our apologies, but there is no option to rush your production at this time.
What is your cancellation policy?
If you would like to cancel your order for any reason, please
contact us. If you cancel your order before a proof is sent, you will receive a full refund. After the proof has been sent, you
will be required to pay for the work that has been done up to the time of cancellation. There is a minimum charge
of $35 for this work. If you used the Design Studio, your order is final and cannot be cancelled.
Do you ship to other countries?
At this time, MagnetStreet Baby ships only to the United States and Canada.
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